Stabilizing a 97-User Tenant for a Growing Catering Business

Iacofano's Catering needed to take full ownership of a 97-user Microsoft 365 tenant, resolve outstanding licensing issues, and establish reliable, ongoing IT support for a hospitality business that runs on tight event timelines with little room for downtime.

Prismware took over the existing 97-user Microsoft 365 tenant, resolved licensing conflicts, and transitioned Iacofano's onto Arrow CSP licensing for cleaner billing and better support economics. A flat-fee managed services agreement replaced ad hoc break-fix support, giving Iacofano's predictable costs and a dedicated partner who already understands their environment.

Prismware completed the tenant takeover, resolved licensing issues, and transitioned Iacofano's to Arrow CSP licensing for better cost control and support. Iacofano's now runs on a flat-fee managed services agreement, giving the business predictable monthly IT costs and a single point of contact for support instead of ad hoc, reactive fixes.