Medical Devices

Medical device manufacturers and distributors operate under regulatory scrutiny that most business systems weren't designed to handle: device-level traceability, serialization, complaint and CAPA tracking, and field reps who need accurate inventory and pricing in front of a customer, often a physician or hospital buyer, in real time.

Where we help medical device companies:

Device and lot-level traceability in Business Central or F&O, including serial number and UDI tracking tied to production, inventory, and shipping records.

Quality and regulatory recordkeeping, including complaint handling and CAPA tracking, structured to hold up under an audit rather than reconstructed from email threads.

Field rep tooling, custom PWAs and D365 Sales, that give reps live pricing, inventory, and credit information for consignment stock and demo units while they're in front of the customer.

Multi-entity distribution and inventory control for device distributors selling into dental, medical, and hospital channels out of more than one warehouse.

Legacy system migrations and platform consolidation that don't interrupt regulated operations or put existing device history at risk.

We've done this hands-on for a dental and medical field distributor, which means we already know how traceability, field sales, and back-office finance need to connect.